职责概述

General mission

?

1/为客人提供热情和真心的服务，确保在为客人办理入住和离店手续过程中，一贯保持高标准的服务水准。

Provides warm and natural guest services and handles the set-up of daily reservations.?Check in and check out guests and all guest services in accordance with?the?objectives, performances and quality standards?established by?Hotel.

?

2/?确保所有客人的询问和要求能够得到及时、热情、友好的帮助。

Ensure that all guest inquiries and requests are attended to in a helpful, professional, warm and friendly manner.

?

3/要对西安有广泛的了解并要了解城市中所发生的事情。要确保快捷、友好地解答所有的电话查询或者客人的询问

Ensures that you have a comprehensive knowledge of Xi’an and what is happening within the city at all times, and to ensure that all ensure that all guest or caller inquiries are met with prompt, informative friendly solutions.

?

?

?

?

?

?

?

?

?

?

?

?

?

?

?

?

?

?

?

?

联系人：Phoeby Lv

上班地址：-陕西-西安-未央路33号印象城楼上