Ensures that you have a comprehensive knowledge of Xi’anand what is happening within the city at all times, and to ensure that allensure that all guest or caller inquiries are met with prompt, informativefriendly solutions.

要对西安有广泛的了解并要了解城市中所发生的事情。要确保快捷、友好地解答所有的电话查询或者客人的询问。

Reviews and does follow ups for matters arising inthe Reception’s logbook.

要检查和落实对前台记录本上的事情。

Check the daily Arrival List, Special Arrival Listfor VIPs, repeat guests and FITs.

检查每日预抵客人表、重要客人、回头客和散客的预抵表。

Ensure that the pre-printed Registration Cards arechecked against the Arrival List to determine that all reserved rooms have pre-registeredcards.

通过预抵客人表检查所有预先打印出的登记单，以确保所有的预订房间都已经事先做了登记。

Check all Registration Cards and ensure that allrepeat guests have the relevant information filled in accordingly for moreefficient rooming of guests.

检查所有回头客的登记单以确保所填写的相关资料是客人登记入住所必需的。

To be responsible for the preparation of all thenecessary materials for check-in (i.e. Registration Card, Welcome Folder, Keysetc.) for VIPs, pre-registered guests before their arrival.

要负责准备客人登记入住时所需要的物品(例如：登记单，欢迎卡，钥匙等)，为重要客人抵达前事先做登记

Checks through all actual arrivals for the day toensure that all relevant information has been keyed in accordingly by thestaff. Does follow up on guest’s billing instructions.

检查当日实际抵达的客人表，以确保接待员已经将所有的相关资料输入了电脑，落实客人的帐务。

岗位要求
1.大专以上文化程度，熟悉opera 系统，会英语。
2.性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。
3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。
4.相貌端正，身体健康。

其他要求
国际联号工作经历：优先
年龄要求：18-40岁

联系人：Phoeby Lv

上班地址：-陕西-西安-未央路33号印象城楼上