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上海惠普有限公司招聘职位:b2b客户支持
招聘人数
3人
学历要求
本科
性别要求
不限
工作性质
全职
工作经验
一年以上
工资待遇
5000-8000元
工作地点
上海 上海 浦东新区
联系人
sean
发布日期
2008-8-19 10:02:48
有效期
三个月
职位描述:
  
utilization desk support engineer

job description:

- investigate and analyze the requests raised by order management system users
- providing solutions to users via email or support application
- conference call solution is needed
- coordinate with other support teams
- night shift is a must

job requirement:

- good customer sense and high efficiency

- good understanding of ecommerce business logic and software application functional specification
- excellent problem solving skills as well as defect isolation skills
- excellent written communication skills in english
- good oral communication skills in english
- technical support background is a plus
- night shift is a must
- stable and quick learner
- good team spirit; sacrifice own benefits for the whole team
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