Conducts shift briefings to ensure hotel activities and operational requirements are known

进行有效的交接班简报工作，以明确酒店活动和运营要求

Supervise front desk operations during assigned shift including:

在当班期间监督前厅部运营情况，包括：

Maintenance of guest information

维护客户信息

Maintenance of information about local events

维护当地活动的信息

Compile occupancy statistics

统计入住情况

Supervise the use of the public ａｄｄress system

监督公共广播系统的使用

Supervise group bookings

监督团组预订情况

Assisting with serious complaints

协助解决严重投诉问题

Supervise cashiering activities during shift including:

在当班期间监督收银活动，包括：

Cash handling and banking procedure

现金处理和银行业务程序

Dealing with irregular payments

处理非法支付情况

Instructing staff in credit policies and facilities

就信用政策和设备对员工进行指导

Instructing staff in cash security procedures

就现金安全程序对员工进行指导

Carry out debtor control

实施应收帐款控制

Prepare reports

准备财务报告

Supervise the cashiering system

对收银系统实施监管

其他要求
语言能力：英语-良好
计算机能力：良好

联系人：杨女士

上班地址：-上海-上海浦东新区世纪大道210号