工作职责：
Job responsibilities:
1. 负责了解客户服务需求信息，进行有效跟踪，做好售后指导和服务工作；
Responsible for understanding customer service requirements information, effective follow-up, do a good job of after-sales guidance and service work;
2. 达至客户满意目标。
Achieve customer satisfaction
职位要求：
Job requirement
1. 机械或电气工程类专业毕业的学生，大专以上学历
College degree or above, major in mechanical or electrical engineering
2. 有自动化，半导体机相关工作经验优先
Working experience in automation, semiconductor machine is preferred
3. 具备敏锐的商业意识，较强的应变能力、中英文口头表达与沟通能力
Strong sense of business, strong adaptability ，Chinese English oral and communication skills
4. 有较强的推广和维护协调客户的能力，熟悉客户服务流程
Strong promotion and maintenance of customer coordination ability, familiar with customer service process
5. 具备较强的学习能力，可快速掌握专业知识，及时开展工作
Strong learning ability, can quickly ｍａｓｔｅｒ professional knowledge, timely work
6. 良好的英语阅读水平
Good English reading ability
7. 熟练运用office及良好的文档写作能力,英文四级及以上有邮件阅读写作能力。
Proficient in office and good document writing skills, and English CET-4 or Above 。
8. 工作严谨，计划性强，善于分析思考问题，有责任心
Rigorous work, strong planning, good at analysis and thinking, have a sense of responsibility
9. 勤奋踏实，良好的服务意识与团队合作精神
Diligent and steadfast, good sense of service and team work spirit
工作地点：，山东烟台
Location: Yan Tai Shan Dong Province .

上班地址：-山东-烟台-烟台市