Responsibility:



1.To follow up dept’s tasks with order fulfilment, system capture, documentation filing

根据部门要求完成订单、系统录入和文件归档

2.Timeliness & accuracy of systems ｕｐｄａｔｅ, reporting and documentation

确保系统报告及文件的及时性和准确性。

3.Under guide from supervisor, carry out CSV operations and consult customers about daily queries, answer phones and emails regarding service requests

在主管的指引下，完成日常客服操作和回复客户的电话或邮件疑问

4.To ensure the operation & documentation procedures comply with the requirements stated in SOP

确保文件及操作的程序符合SOP 的要求



Requirements:



1.Good written and spoken English, good understanding and communication skill

英语读写能力佳，有良好的理解和沟通能力

2.Detail-minded, organized, proactive, helpful, friendly and able to work under pressure and workload

工作认真负责，思维敏捷，做事细心，责任心强，有良好的客户服务意识以及沟通能力，协调能力强

专业要求：不限