Deｓｃｒｉｐｔion:

Responsible for managing the relationship and business strategies for less complex acｃｏｕｎｔs (regional, single business unit, internal, etc.). May have responsibility for larger, more complex acｃｏｕｎｔs when paired with a more senior acｃｏｕｎｔ manager. Responsibilities include selling the organization’s products to assigned business customers to achieve sales goals, expanding existing customer relationships and ｅｘｅｃuting acｃｏｕｎｔ sales plans in support of business strategy.Develops, manages, and maintains business relationships with assigned acｃｏｕｎｔs supporting the organization’s sales strategy.Supports growth or new business opportunities and cost initiatives.Extends and expands sale of products and services to existing clients.Leads, manages and coordinates communication and interfaces with the customer at appropriate levels.Negotiates and implements contracts with acｃｏｕｎｔs as authorized.Manages production and distribution issues associated with acｃｏｕｎｔs.Responsible for establishing and maintaining positive customer relations.Acts as a champion for the voice of the customer within the business.Supports acｃｏｕｎｔ strategy and works with key stakeholders in the business to achieve optimum results.Responsible for measuring customer satisfaction and creating action plans to improve satisfaction based on data.Manages acｃｏｕｎｔs receivable ｄｅｌiverables including payment terms negotiation discussions.Drives Customer Focus Six Sigma initiatives to strengthen relationship with customer.Drives cross business unit acｃｏｕｎｔ development in support of acｃｏｕｎｔ strategy.