Key Responsibilities

Act as strategic advisor for each Business Unit through close working relationships with business partners. Acts as strategic interface between IT and Business Partners to stimulate, surface and shape demand. Serves as an advisor to business partners to shape their digital strategy with regard to technology and educate partners about IT processes, roles, products and capabilities. Develops methodologies and strategies using a broad array of communication tools to inform, persuade, influence, direct and facilitate analysis and communication between business and IT.

The role will closely work with business team and digital technology team to implement cost effective, secure and compliant digital solutions including requirement, evaluation and analysis, deployment, validation, support, training, etc. The role also manages the digital landscape and roadmap which aligns with business priority and goal

Key Activities

？          Act as the principal technology advisor and thought leader to the assigned Business Unit or Function. 

？          Champion to the Business for identifying and driving innovative IT solutions.

？          Lead IT transformation that drives business results.

？          Communicates business needs with technology solutions team to gain alignment between business needs and technical capabilities.

？          Influences and contributes to the overall corporate platform architecture, IT strategy and IT roadmap.

？          Represents IT within the BUs by maintaining a high degree of visibility within the business and attending business meetings and appropriate management forums, providing a central point of information for all related IT activities

？          Assists the business to form/improve process and systems solutions that are appropriate and adequate to satisfy both tactical and strategic business needs

？          Participate in the quarterly forecasting and IT annual budgeting and planning process for the assigned business units, and tracks IT spend

？          Helps drive necessary change and acｃｏｕｎｔability within the business and IT Leadership to achieve initial and lasting value from IT Initiatives.

？          Work with business and digital technology team to prioritize the digital projects

？          Work with digital technology team to evaluate, deploy, validate, training and support, documents the digital solutions

？          Communicate the project status to project leader and manage stakeholders’ expectations.

？          Escalate any issue and risk that might impact the project ｄｅｌivery

？          Facilitate various group and resolve any conflict that might hold up the project and manage the project on timely basis

？          Maximize the use of template design and avoid deviation away from standard functionality where IT systems are involved

？          Educate business on the right IT process as to maintain right level of governance

？          Manage the financial planning and outcome and ROI of the projects

？          Ensure high quality project ｄｅｌiverables

？          Promote, gather, audit, measure and monitor KPIs for mobility, social media, ecommerce and user engagement periodically.

？          Be the IT BPO supporting digital strategy and project ｄｅｌivery

？          Act as the Digital SME to help develop working knowledge within the organization to better align Commercial capabilities

？          Liaison with Global Digital Technology COE to ensure complete alignment with technology, strategy, and best practices as well as adopting them in the regions

？          Develop local technical capability including external vendors to support long term digital strategy

？          Drive customer experience by innovative technologies

？          Maintain an engaging relationship with various group among business, technology COE, and external parties as to ｄｅｌiver the results efficiently.

Functional Skills

？          Stakeholder relationship management and engagement at all levels

？          Understanding of future technologies

？          Business acumen and Finance principles

？          Understanding of industry including financials, market trends, opportunities and threats

？          Business case development including identifying metrics that drive value

？          Portfolio and Program Management

？          Knowledge of required technologies (incl 3rd party solutions)

？          Application domain knowledge

？          Negotiation

？          Oral & written communications

？          Strategic problem solving / consulting

？          Ability to work with cross functional teams

？          Highly organized, capable of effectively managing competing priorities and ｄｅｌivering on business results

？          Ability to translate technology to business value while driving positive business outcome

？          Experience in partnering with business on driving digital transformation on strategy, ｅｘｅｃution plan with tracking records

？          Working knowledge and hands-on experience on digital technologies in CMS, social media, mobility, ecommerce, CRM, PIM, SAM, ERP, SEO/SEM, pricing excellence, service, monitoring and analytics, data visualization tools.

？          Good knowledge in contemporary technologies in cloud computing, big data, IoT etc.

？          Strong understanding of IT application development, project management, system architecture and analytical/problem solving skills.

？