hr support:

works as the first point of contact in the ｄｅｌivery centres for client hr representative in a managed services ｄｅｌivery moｄｅｌ:

· handles and tracks incoming calls, e-mails, faxes
· handles / ｃｒｅａｔｅs tickets in hr workspace
· categorizes and prioritizes queries, requests and issues
· works as the first escalation level for tier 1 agent in a comprehensive services ｄｅｌivery moｄｅｌ
· responds to information or enquiry requests requiring a significant level of expertise:
· responds to complex hr and labour legislation questions
· anayses and solves client’s questions, problems and / or requests efficiently and effectively
· produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (sos)

processing and controls:

· personnel administration data processing & controls
· personnel administration data validation
· ｍａｓｔｅｒ data consistency check
· official reporting on personnel administration data
· garnishments data entry and administration
· time data processing and controls
· time data validation
· time data consistency checks
· runs time data evaluation and corrects/reports errors
· payroll processing and controls
· pre-payroll processes
· monitors payroll process
· confirms ｍａｓｔｅｒ data, time & payroll data completeness
· escalates legal changes to amo, tests and ensures implementation in the productive environment
· confirms configuration completeness
· on-cycle payroll processes
· runs payroll and control results
· processes bank files
· post-payroll processes
· payslips
· posting to acｃｏｕｎｔing
· social security reporting
· tax reporting
· ｄｅｌivery of information to 3rd parties
· payroll activities out of payroll process
· underpayment management
· overpayment management
· end of year activities
· ensures sap payroll calendar implementation
· generation / transfer time quotas
· reconciliations and legislative reporting
· inbound & outbound interfaces administration
· monitors interfaces
· identifies & communicates systems errors
· escalates configuration errors to amo
· sends data entry errors to the client or the hr service centre agent for corrections (depending on the data entry ownership/scope)

technical support:
· provides support on applications and system changes for base system maintenance (corrective, adaptative and preventive) and enhancements (direct service changes and change requests).
· participates in the functional analysis, escalates request to the payroll manager and performs the acceptance testing.
· approves transports requests to the production system only for corrective maintenance

职位福利：补充医疗保险、定期体检、节日福利、年底双薪、餐补、交通补助、定期团建、员工旅游

hr support:

works as the first point of contact in the ｄｅｌivery centres for client hr representative in a managed services ｄｅｌivery moｄｅｌ:

· handles and tracks incoming calls, e-mails, faxes
· handles / ｃｒｅａｔｅs tickets in hr workspace
· categorizes and prioritizes queries, requests and issues
· works as the first escalation level for tier 1 agent in a comprehensive services ｄｅｌivery moｄｅｌ
· responds to information or enquiry requests requiring a significant level of expertise:
· responds to complex hr and labour legislation questions
· anayses and solves client’s questions, problems and / or requests efficiently and effectively
· produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (sos)

processing and controls:

· personnel administration data processing \u0026 controls
· personnel administration data validation
· ｍａｓｔｅｒ data consistency check
· official reporting on personnel administration data
· garnishments data entry and administration
· time data processing and controls
· time data validation
· time data consistency checks
· runs time data evaluation and corrects/reports errors
· payroll processing and controls
· pre-payroll processes
· monitors payroll process
· confirms ｍａｓｔｅｒ data, time \u0026 payroll data completeness
· escalates legal changes to amo, tests and ensures implementation in the productive environment
· confirms configuration completeness
· on-cycle payroll processes
· runs payroll and control results
· processes bank files
· post-payroll processes
· payslips
· posting to acｃｏｕｎｔing
· social security reporting
· tax reporting
· ｄｅｌivery of information to 3rd parties
· payroll activities out of payroll process
· underpayment management
· overpayment management
· end of year activities
· ensures sap payroll calendar implementation
· generation / transfer time quotas
· reconciliations and legislative reporting
· inbound \u0026 outbound interfaces administration
· monitors interfaces
· identifies \u0026 communicates systems errors
· escalates configuration errors to amo
· sends data entry errors to the client or the hr service centre agent for corrections (depending on the data entry ownership/scope)

technical support:
· provides support on applications and system changes for base system maintenance (corrective, adaptative and preventive) and enhancements (direct service changes and change requests).
· participates in the functional analysis, escalates request to the payroll manager and performs the acceptance testing.
· approves transports requests to the production system only for corrective maintenance

熟悉韩国payroll，有sap payroll实施经验；
英语韩语流利沟通；


overall objective:
the functional consultant has the overall acｃｏｕｎｔability with respect the technical and functional implementation of the project. he or she should be able to apply best practices, ｃｏｕｎｔry specific knowledge, and technical know-how to ensure that the solution fits the client’s requirements and specifications.

the functional consultant is acｃｏｕｎｔable to the quality and timeliness of the functional implementation of the project he or she is assigned with.

functional implementation:
lead overall architecture definition, and ｄｅｌiverables planning for project assigned contribute and lead efforts to the solution design, review and alignment of ｄｅｌiverables, and ensure his/her project team adhere to all standards ensure proficiency and quality in the configuration, use and deployment of om/pa/py/tm modules in the project currently assigned with provide subject matter expertise to all technical and functional resources assigned in the project people management and development - provide ｄｅｌiverables and project objectives to functional and technical resources assigned to the project mentoring project resources act as the primary escalation point within the project for all project issues related to functional implementation
implementation standards and thought leadership
business process guidance and solution definition for the configuration and development on euhreka ensure that lessons learned activities from a functional and technical point of view are completed ensure that he or she has up-to-date knowledge of the euhreka product, methodologies, and tools －－－－－－－－－－－－