company profile公司概况

metro global is an owner-operated cleaning, housekeeping, hospitality supplies, building maintenance, facility management and security service provider to the hospitality, commercial and industrial sectors in australia, singapore & uae. founded in sydney, australia in 1998, the company has enjoyed significant growth due to their high quality of service and customer based focus. this success is reflected in the numerous business awards metro global has received over the past decade.

诚德国际是一家为澳大利亚、新加坡及阿拉伯联合酋长国的酒店、工商部门提供清洁服务、家政服务、接待用品、建筑维修、设备管理及安全服务的私营企业。公司于1998年在澳大利亚悉尼创立，由于其高质量的服务及客户关注度，业绩增长显著。此次成功也使得诚德国际在过去十几年间获得了许多业界奖项。

metro global’s core business is providing a complete range of cleaning and ancillary services for hotels, serviced apartments, commercial properties, shopping centres, residential buildings and universities. we have a large team of trained professionals available to cover the many needs of your business.

诚德国际的核心领域是为酒店、酒店式公寓、商业项目、购物中心、住宅建筑及大学提供一套完整的清洁及辅助服务。我们还拥有一大批经过培训的专业人员来满足您的各种商业需求。

at metro global, we are client focused and service driven. we believe in offering a customised service solution tailored to our clients’ individual needs and expectations, while ｄｅｌ ivering value for money. we are flexible yet professional in our approach. metro global offers a comprehensive service range and can act as the client’s one-stop-shop for all your business needs.

在诚德国际，我们以客户为中心，服务至上。我们致力于按照客户的具体要求及预期，为您提供一套量身打造、物有所值的服务方案。我们既灵活又专业。诚德国际所涵盖的综合性的服务范围，可为客户的诸多商业需要提供一站式服务。

metro global has five core service areas:诚德国际的5个核心服务领域：

§  hotel services酒店服务

§  procurement采购

§  building maintenance建筑维修

§  facility management设备管理

§  security management安全管理

metro global’s company values are imperative to the success of our business. it is not enough to focus solely on efficiency and quality, we must gain the respect and trust of our clients and stakeholders, both internal and external. in order to gain this respect and trust, metro global instills in each team member without exception the company’s values:

诚德公司价值观是公司成功的关键因素。我们的价值观是不单单关注效率和质量，还一定要得到国内外客户和投资人的尊重和信任。为了获得尊重和信任，诚德国际无一例外地对每位团队成员灌输公司价值观：

§  integrity -to be honest with honesty and integrity without compromising the truth

诚实－－真诚做人、正直做事，不向真理妥协。

§  accountability - responsibility of our actions that influence the lives of our customers and fellow workers

责任感—为我们的行为负责，从而影响我们的客户和同事。

§  respect - giving due respect to self and others and maintain the environment of team work and growth

尊重—给予自己和他人应有的尊重，维护团队的工作和成长环境。

§  efficiency - being efficient and effective in our approach to give best solution each time.

效率—每次用我们高效、有效的方式提供最佳解决方案。